NHS Complaints training
- To understand why we have NHS Complaints advocacy
- To understand the NHS Complaints regulations
- To feel confident providing NHS Complaints advocacy
- To be able to raise your own complaints
Content is delivered through our Virtual Learning Environment. Learners will be sent log in credentials and a link to the site once payment is received. It takes around 2 hours to complete the course but this can be done at the learner’s pace as progress is saved automatically.