Carers Federation COVID-19 Update

The Carers Federation is committed to the safety and wellbeing of its clients, staff and the general public. This applies especially during the current outbreak of the Coronavirus, which some of you may know as COVID-19.

We regret that we have to follow Government advice and are suspending all but essential activity at our Nottingham and Gateshead offices. Our staff are working from home where possible and are all taking the steps necessary to limit the transmission of the virus.

We are staying up to date with the latest regulation and recommendations regarding the ongoing pandemic and as such, will review the situation daily. If you have any general enquires we ask that you email us rather than call. If you don’t know which department to email, please contact

For the latest information on COVID-19, please visit the NHS website:

Our service users can find specific contact details for support on the Our Centre page of the website

In the current circumstances and with Carers Federation not staffing our office, service users and their families who wish to contact us urgently can do so by:

Phoning and leaving a message on the office phone 0115 9629310. We will regularly pick up messages and pass them to appropriate staff.

Emailing – we will check this account daily.

If you or your family receive support from AYC you can contact the following staff on their mobiles:

Roz Lynch 07739237147
Sarah Camplin 07852354037
Donna Powell 07720084304
Kate Hill 07852358823
Charmaine McCarthy 07852357099
Natalie Knight 07889088279

If you are a volunteer and wish to speak with Naomi her number is 07841067098

For any users of our counselling service who require additional support they can call Rob on 07793525831.

For all the above numbers, if not answered please leave a message and we will get back to you.

Take care and best wishes