£90.00
This course is suitable for anyone interested in learning about the NHS Complaints procedure, whether you wish to raise your own complaint or if you are going to become an Independent NHS Complaints Advocate.
Description
Course Objectives:
- To understand why we have NHS Complaints advocacy
- To understand the NHS Complaints regulations
- To feel confident providing NHS Complaints advocacy
- To be able to raise your own complaints
Content is delivered through our Virtual Learning Environment. Learners will be sent log in credentials and a link to the site once payment is received. It takes around 2 hours to complete the course but this can be done at the learner’s pace as progress is saved automatically.
