Service Manager – Caregivers Connected Gateshead

Join Carers Federation and help improve outcomes for carers across Gateshead. We are seeking an experienced and motivated Service Manager to lead our Caregivers Connected Gateshead service.

About the Role
As Service Manager, you will work closely with the Carers Lead and NE Operations Manager, supported by Team Leaders, to ensure effective day to day delivery of the service. You will oversee staff, systems and operations, ensuring high quality, efficient support for all caregivers

Key Requirements
• Proven management experience with strong leadership and direction-setting skills.
• Ability to build positive relationships with commissioners and colleagues.
• Excellent communication, interpersonal and negotiation skills.
• Strong problem solving abilities and confidence working independently.
• Effective task prioritisation and time management.
• Experience managing office dynamics and delivering under pressure.
• Strategic planning capability and sound budget management knowledge.
• Ability to identify funding opportunities.
• A collaborative approach that supports a confident, empowered team culture.
• Experience identifying and acting on safeguarding concerns for children and adults.
• Previous experience within the Health and Social Care sector.

Please apply online at www.carersfederation.co.uk Please quote the reference when applying for this role.
This post is subject to medical, reference and enhanced DBS checks.

“Striving to promote equality and diversity throughout our service.”

Please note
Closing date: Friday 6th February 2026

If your skills and experience match what we’re looking for, we’d welcome your application. For further information, application form or an informal discussion, please contact: recruitment@carersfederation.co.uk

Carers Federation is committed to equality, diversity and maintaining a smoke free environment.