North East Lincolnshire

NHS Advocacy is now provided by North East Lincolnshire Healthwatch Independent Complaints Advocacy. This service replaces the previous Independent Complaints Advocacy Service (ICAS) and will continue to be delivered by the Carers Federation Ltd, who has over seven years experience of supporting people in North East Lincolnshire with NHS complaints.

How to find us

We are based at:
North East Lincolnshire Healthwatch

Office G5 E-factor Enterprise Village

Prince Albert Gardens

Grimsby DN31 3AT

Tel:01472 361459

Opening Times: 9am-5pm Monday to Thursday, Friday 9am- 4.30pm


There is free parking available.

Disabled access

Disabled access: The site has disabled access facilities

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Latest Service Update: For residents in North East Lincolnshire we now offer an independent advocacy service if you wish to make a complaint about a Social Care Service you or someone you know has received.